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Frequently Asked Questions

For NestHome & NestBuddy

Nesting Services is a local community platform that connects NestHomes (families) with NestBuddies (helpers) for childcare, cooking, driving support, household chores, elder care, homework support, and more. elder care, homework support, and more.

NestBuddies review open requests and share interest based on fit and availability. When we find an interested NestBuddy, we share their profile and (when approved) contact details so you can connect directly.

*Your first request is free to post and try.*

From your second request onward:

  • *$5 posting fee* per request
  • *$15 match fee* only when you *confirm a NestBuddy*

(You pay the NestBuddy separately for their service — Nesting Services does not take a percentage of helper payments.)

The *match fee applies only after you confirm* you want to proceed with a specific NestBuddy (after review or trial, based on your choice).

Each request includes *up to 2 trial options* to help you evaluate fit reliably. If the match does not continue after trial, the request stays open and we continue matching based on your feedback.

No problem. Share feedback and we’ll continue matching. *Credits may apply as per policy* when a match does not continue after trial.

Not yet. Matching depends on real-time availability and fit. *Timelines are not guaranteed* (ETA/updates will be added soon).

Once contact details are shared, you have *up to 24 hours* to confirm fitment. If not confirmed, we’ll keep the request open and continue matching.

Platform fees (when applicable) are paid via Zelle to info@ecmeals.com (please include your NSR# + name in the memo).

Service payments are handled directly between NestHome and NestBuddy.

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Trial, Reposting & Fairness Policy

Clear expectations. Fair support. Community trust.

Nesting Services is a community connection platform that helps families find trusted helpers.

Because every service relationship is between a NestHome and a NestBuddy, we encourage a short trial period at the start of each engagement to ensure mutual comfort and fit.

If a helper discontinues support within the first 2–3 days of the trial period due to availability or fit, NestHomes may repost their request with a $5 courtesy discount on the posting fee.

This courtesy discount may be applied once per request, with a maximum of two uses per NestHome.

This policy balances fairness for families while allowing Nesting Services to remain sustainable for the community.

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Trial Period

First 2–3 days to ensure mutual comfort and fit between NestHome and NestBuddy

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Repost Option

$5 courtesy discount on reposting if helper discontinues during trial period

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Fair Limits

Once per request, up to two times per NestHome to maintain community fairness

Policy Details

What is the trial period?

The trial period is the first 2–3 days of support, during which either party may decide whether the arrangement is a good fit.

What happens if the helper stops during the trial?

If a helper discontinues support within the trial period due to fit or availability, you may repost your request with a $5 discount on the posting fee.

Discount limits

The repost discount can be applied once per request, and up to two times per NestHome overall.

Are posting fees refunded?

No. Posting fees are not refunded. Instead, a courtesy repost discount may be applied in eligible cases.

What if support continued beyond the trial?

If support continued beyond the trial period, the engagement is considered complete, and standard posting fees apply for new requests.

What if I decide not to continue?

That's okay. The trial period exists to ensure comfort on both sides. If you choose not to proceed, you may repost your request with the applicable courtesy discount (subject to limits).

Why is there a limit on repost discounts?

Limits help ensure fairness across the community and allow Nesting Services to continue offering reliable coordination and support.

Have questions about this policy? Contact our support team

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